How can I get in touch?

Football: Please fill in the contact sheet on the contact page and we can be in touch to take you through the next steps.

Padel: Feel free to email us at info@farrellyworld.co.uk or sign up to our emailing list if you are looking for early access or exclusive offers.

How quick can I get my order?

Football: We usually work off a standard 4 week delivery from artwork sign off.

Padel: All products on the store are stock products, therefore you can either receive them in 3-5 working days or next day depending on your chosen option and time ordered.

Where can I buy my clubs kits?

If you can't see your clubs shop on our website that is because it has a private link to the shop. Please get in touch with your club or your clubs account manager for a log in to access the shop and make orders.

Do you have a size guide?

Football: Yes, please find the men's, women's and kid's guides on the size chart page on the drop down menu.

Padel: We don't have a size guide but our fitting is true to European sizing unless mentioned elsewhere.

Do you offer different materials or trims?

Football: All our kits are bespoke which means you get the option to choose your materials and trims. We have a wide spread so be sure to speak to your account manager about finding the perfect choice for you.

Padel: All of our garment collections will have there own variation of materials and trims which best suit the identity of the collection to encourage high performance but also ooze style.

What payment methods do you accept?

Football: Usually we send out invoices for bulk orders where will accept bank transfer. If you are ordering via a public or private club shop then you will be able to use the card payment methods.

Padel: We accept all card payment methods but also Klarna if you would like to split your payments up into smaller instalments.

How do I know my package was shipped?

Football: Your account manager will let you know of your parcel being shipped. You will also be sent the tracking information.

Padel: You will be sent an email confirming you parcel has been shipped, with all relevant information on.

Can I cancel or modify an order?

Football: Yes, you have until the artwork is signed off to cancel or modify an order.

Padel: Yes, you have until the order is shipped (usually same or next day depending on order time) to cancel or modify an order.

Can I return or exchange my order?

Football: We will happily honour a return or exchange if there is any issue from our behalf.

Padel: We will happily honour a return or exchange if there is any issue from our behalf including the performance or durability of our products.

Do you offer refunds?

Football: We only offer refunds if there is mistake on our side or if the product is faulty.

Padel: We can issue refunds if you are not satisfied with your products within the first 30 days of purchasing.